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At LINDA FARROW Sales, we are committed to protecting the privacy and security of our discerning clientele. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit lindaglassesale.com or make purchases from our British-crafted eyewear collections.

1. Information We Collect

To provide our luxury shopping experience, we may collect:

  • Personal Identification: Name, email address, phone number, shipping/billing addresses
  • Payment Information: Credit card details (processed securely via PCI-compliant gateways), PayPal email
  • Purchase History: Records of eyewear purchases, preferences (frame styles like Aviator, Cat Eye, etc.)
  • Technical Data: IP address, browser type, device information, pages visited (including menu navigation patterns)
  • Communication Records: Correspondence with our Chicago-based customer service team

2. How We Use Your Information

We employ your data with the same precision as our frame craftsmanship:

  • Process transactions for premium eyewear with enterprise-grade security
  • Personalize your shopping experience based on product categories (Opticals, New Season Arrivals, etc.)
  • Provide global customer support from our Chicago headquarters
  • Improve our website functionality and curated collections
  • Send order confirmations and shipping updates (within 1-2 business days)
  • Comply with legal obligations regarding international sales

3. Data Sharing & Disclosure

We treat your information with the discretion expected of a luxury brand:

  • Service Providers: Trusted partners for payment processing (Visa/MasterCard/JCB), shipping, and IT security
  • Legal Compliance: When required by law or to protect our business interests
  • Business Transfers: In connection with any merger or sale of company assets
  • We never sell customer data to third-party marketers

4. International Data Transfers

As we serve a global clientele (excluding select Asian regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement security measures worthy of our 1970 heritage:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Tokenization technology for recurring payments
  • Regular security audits and real-time fraud monitoring
  • Limited employee access to sensitive data

6. Your Rights

You may:

  • Access, correct, or request deletion of your personal data
  • Object to processing or request data portability
  • Withdraw consent for marketing communications
  • Lodge complaints with regulatory authorities

To exercise these rights, please contact our Data Protection Officer at [email protected].

7. Cookies & Tracking Technologies

Our website uses:

  • Essential Cookies: For secure checkout and account functions
  • Analytics Cookies: To understand browsing patterns (e.g., interest in Men’s or By Gender categories)
  • Marketing Cookies: For personalized product recommendations (Oval, D-Frame styles, etc.)

You may manage cookie preferences through your browser settings.

8. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to our valued customers.

9. Contact Us

For privacy-related inquiries:

LINDA FARROW Sales
1970 Patterson Fork Road
Chicago, IL 60605
United States
Email: [email protected]

Thank you for trusting LINDA FARROW Sales with your luxury eyewear needs.